What does KidsQuest do to keep my information safe?

What is the Blackbaud security incident?

Blackbuad is our vendor for our point of sales company and data base.
In July 2020 we were informed of a security incident at Blackbaud, our fundraising technology platform vendor. Blackbaud is one of the largest companies in its industry and serves non-profits around the globe. They informed us that at some point between February and May of this year, they experienced a ransomware attack described as a large operation that involved the data from multiple nonprofit organizations.

How does this affect me?

KidsQuest Children’s Museum holds the privacy and security of donor information as a top priority and we are taking this incident very seriously. Blackbaud has stated that the cybercriminals did not obtain donor credit card information, because it is encrypted. KidsQuest Children’s Museum does not collect or keep social security numbers or bank account information.

What is the level of risk for any compromised information?

Very low. Blackbaud did A LOT to keep all our information safe in turn making the risks remain low.

How can I find out more on this security incident?

For more information please visit the Blackbaud website to read their full summary of the incident.

Are we PCI compliant?

Yes! Since we use Blackbaud we are PCI compliant and all credit cards are encrypted.

How to check and report any credit oddities?

We encourage you check and report any oddities on your credit report to one of these agencies:
Experian 1-888-397-3742
Equifax 1-800-685-1111
TransUnion 1-888-909-8872
Innovis 1-800-540-2505